Disclosure under Japan's Act on Specified Commercial Transactions

Seller: LABEL TO LABEL K.K. (レーベルトゥレーベル株式会社) Representative: Alberto Nomura, Representative Director and CEO Headquarters and registered office: Floor 26, Kyobashi Edogrand, 2-2-1 Kyobashi, Chuo-ku, Tokyo 104-0031, Japan Telephone: 03-6837-6949 / +81-3-6837-6949 Email: connect@label-to-label.com

Sales and delivery are limited to Japan. Each product price is displayed in Japanese yen and includes Japanese consumption tax and standard delivery throughout Japan. No separate standard-delivery charge is added at checkout. Customers remain responsible for internet, mobile-data, and other communications charges imposed by their own providers.

Payment methods are the credit-card and other eligible options displayed in the Stripe payment screen before order confirmation. Stripe automatically captures payment when the customer authorizes the payment and confirms the order at checkout. LABEL TO LABEL does not collect or store full card numbers or card security codes.

Orders are normally delivered within seven business days after order confirmation. Same-day delivery may be available depending on the destination, order time, and product availability. A longer product-specific estimate will be shown before purchase. If delivery is expected to exceed the indicated period, LABEL TO LABEL will contact the customer promptly by email or in-app communication and provide an updated delivery estimate.

Change-of-mind returns must be requested within 14 calendar days after delivery and are subject to the conditions and product-specific exclusions in the LABEL TO LABEL Shop Return and Refund Policy. Customers pay change-of-mind return shipping. LABEL TO LABEL covers reasonable authorized return shipping and provides the appropriate remedy for an incorrect, damaged, unsafe, or non-conforming item. Contact the team through in-app chat or connect@label-to-label.com before returning an item.

Eligible change-of-mind returns require unused, unworn, unwashed and unaltered goods in resalable condition with original tags and packaging. Clearly disclosed hygiene, personalized, made-to-order and other product-specific exclusions apply as set out in the Shop Return and Refund Policy. Refunds are normally processed to the original payment method within 10 business days after receipt and inspection; provider processing may take additional time. Before-shipment cancellation may be requested, but may not be possible once fulfillment has begun. These conditions do not restrict mandatory remedies for defective or non-conforming goods.

Unless stated otherwise, no general application deadline applies. Any pre-order period, limited quantity, purchase limit, made-to-order condition, product-specific delivery estimate, or change-of-mind return exclusion will be displayed on the relevant product page and final order-confirmation screen before purchase.